SHEFFIELD PROPERTY

BACKGROUND

Sheffield Property pride themselves on knowing where to find the right tenants for their clients. Providing professional property and facilities management services to institutional, private and corporate landlords, Sheffield Asset Management takes a strategic approach to helping their clients maximise the value of their property holdings.

Understanding that landlords have differing levels of internal property resources and experience, Sheffield Asset Management offers tailored services to meet their clients’ needs and have invested in the latest technology to support their high level of customer service.

With an experienced and dedicated team of leasing and advisory experts, having the support of leading financial management and property software is core to Sheffield’s approach to protecting their clients’ investments.

After previous experience working with Loci Solutions, Jason turned to us for help when he joined Sheffield to set up their Asset Management division.

THE PROJECT

As a CPA with a successful career working at some of the biggest commercial real estate businesses in Australia, Jason says that one of the main reasons he joined Sheffield was to focus on client service delivery and asset management solutions for each client’s portfolio.

After using customised MRI solutions previously, Jason knew what the software was capable of and opted for MRI’s out-of-box solution. Loci’s expert knowledge and local industry experience played an important role in helping Sheffield get the most out of the off-the-shelf solution.

“With Loci’s support we set up MRI from scratch. Although very technical, MRI’s off-the-shelf solution is not process-driven in terms of what a property manager would expect. I wanted manuals, reports and other overlay systems beyond the basic MRI offering and knew that Loci could help us develop our solutions offering to clients,” Jason said.

LOCI’S ROLE

Sheffield initially engaged Loci to support the set-up of their MRI Software, but soon became one of our first out-sourced processing clients.

With a tight timeline to get the business up-and-running and limited internal resources to support the project, Loci worked as an extension of Jason’s internal team to get the job done.

“Loci are experts in the product, so I didn’t have to worry about how to get the most out of it. Loci were given deliverables and timelines to meet in providing the system solutions so that we could get on with opening the business and transitioning new clients onboard,” Jason said.

After our initial engagement to support the rollout of MRI, Jason has also engaged Loci Solutions to provide ongoing support to bolster his internal resources on the lease administration side of the business.

THE SOLUTION

Sheffield have engaged Loci’s support across the full range of our services ranging from strategic advice to implementation, customisation and outsourced support. Our scope of work included:

 

  • Strategic advice on the implementation of MRI’s off-the-shelf software solution
  • Initial entry of master data setup, lease information and opening balances
  • Provision of Loci’s enhanced reporting suite

RESULTS

To date, Loci’s support has helped Sheffield:
 

  • Configure the MRI PMX platform for onboarding and management of clients
  • Establish a knowledgeable processing team
  • Grow their portfolio with a scalable model

“For me, independence in terms of data processing and audit control is important. It gives me greater confidence in the segregation of duties and trust compliance,” Jason said.

“The additional support of Loci’s team also means that I’ve got more resources than I would have if I relied on in-house support alone – and that’s a bonus from a risk management point-of-view. I didn’t want to engage an offshore outsourcing company, so the fact that they are Australian based is also well received by our clients.”

 

– Jason Ridge, Sheffield Property

SYDNEY | MELBOURNE
Tel: +61 2 9251 3877 | Email: info@locisolutions.com

SYDNEY | MELBOURNE
Tel: +61 2 9251 3877
Email: info@locisolutions.com

FOLLOW US

© 2021 Loci Solutions Group Pty Limited   |   Privacy Policy & Terms of Use